Return Policy

CreditForCaring shall initiate all appropriate paperwork on all returned items regardless of the reason for the product return. CreditForCaring will provide credit for any product returned due to shipping errors, product defects and product recalls.  CreditForCaring will issue full credit provided that the product is returned within thirty (30) days and consumer incurs the return shipping costs.  To receive full product credit (minus freight charges) for returns on orders shipped directly to the patient’s home, the package must be unopened and the return must be processed within thirty (30) days.  Consumer or the patient will incur the shipping cost.  The following restocking schedule would be in effect for returns due to reasons that are clearly the responsibility of consumer.

CreditForCaring will provide credit for any product returned due to shipping errors, product defects and product recalls.  For any returns due to ordering errors or other reasons that are clearly the responsibilities of consumer: CreditForCaring will issue credit less freight and appropriate restocking fees (see below)   provided that the product is returned within thirty (30) days.   For returns on orders shipped directly to the patient’s home, the package must be unopened and the return must be processed within thirty (30) days.  Consumer or the patient will incur the shipping cost and the appropriate restocking fee.  The following restocking schedule applies to all applicable returns that are deemed the responsibility of the consumer.

Return from Date of Invoice Re-stocking fee Percentage
0 – 30 Days 5% + Freight
31 – 60 Days 10% + Freight
61 – 90 Days

Greater than 90 days

20% + Freight

not returnable unless expressly approved prior to receipt – contact your CreditForCaring for additional information.